Ask Dr. Deeram

More Questionable Answers For Your Unanswerable Questions
Originally printed in Computer Currents November 11, 1997


What’s the best way to back up a Windows 95 hard drive? If I use tape, and I need to restore the entire drive, I’d have to boot from a floppy, install DOS, my 16-bit CD-ROM drivers, Windows 95, and my backup software before I could find out if my tape is any good.--C. Sagan, Turtleneck, Wisconsin

There’s been a lot of talk lately about how unreliable tape backups are, but I’m not buying it. Just because you may personally know four or five people who’ve lost all their data to a defective tape drive doesn’t mean that it will happen to you.

One option you might consider is backing up to another hard drive. That way, should C: die, you merely have to open your computer, switch C: and D:, study the drives’ documentation to find out if you need to change any jumper settings, and plug everything back in to discover that whatever wiped out the first drive also destroyed the second.

Another possibility is to use an Internet-based online backup service. Simply upload everything on your hard drive via modem to a secure Web site every couple of weeks. This will leave you about five minutes in between backups for using your computer. Should your hard drive fail, it’s a simple matter of booting from a floppy, installing DOS, your 16-bit CD-ROM drivers, Windows 95, your browser and dial-up connection, and waiting through a 72-hour download to discover if the online service’s tape is any good.

I recently upgraded my Pentium-75--with 8MB of RAM--to Windows 95. When I use Notepad, the computer runs fine. But when I try to load Word, Excel, Netscape Navigator, Lotus Notes, and Corel Draw at the same time, everything slows to a crawl. What can I do?--I. Newton, Backen, Tennessee

You’re still running a Pentium? Not even MMX? Sorry, but I don’t help Neanderthals.

I want to shop on the Web, but I’m concerned about security. Is it safe to give my credit card number over the Internet?-- J. Cousteau, Seattle, Kansas

Completely safe! You’re in more danger having your credit card number stolen in a raid by the Swiss army than over the Net. But if you’re really worried, you can e-mail your credit card number to Ask Dr. Deeram and I’ll make sure no one else sees it.

I’m about to buy a scanner. What are the advantages of sheet-fed vs. flatbed scanners?--A. Turing, Ippississim, Mississippi

This isn’t an easy subject to summarize. How do you compare one peripheral that eats bedclothes with another that rides around in a truck?

To put it as simply as possible, sheet-fed scanners are best if you don’t want to spend a fortune on yet another gadget that looks like a copy machine. On the other hand, flatbed scanners are preferable if you want to plagiarize printed material that’ s already in books.

I’ve found all sorts of bizarre files on my hard drive and I don’t know where they came from. There’s mm2048.dat, mm256.dat, _ofidx.ffa, _ofidx.ffl, ffastun0.ffx, assorted autoexecs, and something huge called win386.swp. What are they and can I get rid of them?--A Einstein, San Juan Capistrano, Maine

They’re just wasting space and yes, you can get rid of all of them. Better yet, delete the source of the problem, the one file that’s producing all of the others: win.com.

I was fooling around with my BIOS settings and decided to give my system a password. After a half hour of fun--rebooting, entering my password, and rebooting again--I took the rest of the day off to watch TV. Now I can’t remember the password. Is there a way I can get back into my computer?--C. Darwin, London, Texas

There are several ways you can access your secured computer without knowing the password. Take your pick of the following:

1. Keep trying new passwords until you hit upon the correct one. Assuming you can enter 150 different letter combinations an hour, you should be able to complete the task within five centuries.

2. Hire a teenage hacker who can crack any password in the world within five minutes while the police are closing in. Two disadvantages: First, the hacker will know your password and probably be able to ruin your life. Second, hackers of this sort only exist in the movies.

3. Go to your system vendor’s Web site and download a BIOS upgrade. With the upgrade file in your c:\Windows\Temp folder, click the Start button and select…never mind.

4. Buy yourself a new computer, reinstall all of your software, and retype all of your data.

What can I do about spam?--G. Galileo, Mooseneck, California

Why do you keep sending me this question? Stop it! Now!

How can I find out if my stupid, overbearing, fascistic boss is reading my email?--C. Ptolemy, Hackensack, California

Writing me a letter like this one is a good test. If you still have your job by the time this column appears, chances are your boss doesn’t read your email. If you still have it after this appears, your boss doesn’t read my column, either.

Have a computer question that you’re dying to get answered? Go ahead, make a fool of yourself. Ask Dr. Deeram.

© Copyright 1997 by Lincoln Spector

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